Try to reproduce the problem that made your xbox freeze and follow one of these steps. 4 in the same storage menu there is an option to clear xbox cache.
If you do not want to delete your xbox data or format the drive completely you should first try deleting xbox cache.
What to do when xbox 360 freezes. The most common reasons for an xbox freezing up on you during the play are related with the game disc. If your xbox 360 starts responding order a replacement xbox 360 hard drive from device services. Eject it and check it.
Try to recreate the problem. The choice is yours but the best way to fix game freezing issue on xbox 360 is to clear your internal hard drive. Clear the system cache of your xbox 360.
If the issue is resolved the previous location likely did not provide sufficient ventilation for the xbox 360 console to correctly function. If this is the case the next time the game freezes up hitting the big button on the controller should still bring up the dashboard. Try removing the hard drive while the console is switched off and leave it out for a few days.
Service your console below. First you need to find out if it actually is the hard drive that is corrupted. If you continue to experience freezing issues after following the instructions above please try the following.
If the xbox 360 console is in a poorly ventilated location move it to a location that has sufficient ventilation such as on top of a table or on the floor. 6 shut down your xbox and take the hard drive out if it freezes again. If your xbox 360 still refuses to respond go to step 3.
Continue to play games during that time and if it stops freezing then you ve found your problem and your hard drive needs to be formatted. Note that your hard drive must still be under warranty to order a replacement. This will remove all downloaded game updates and allow you to re download any game updates that may be corrupted.
You may be able to diagnose this problem by visual inspection of the disc. If it doesn t freeze it s fixed. This has worked for many users.